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Send Your Project Brief

Est. 1995  ·  20,000㎡ Factory  ·  3-Stage QC  ·  Quote in 24h  ·  Ships to 120+ Countries

EMD team with a client on a construction site
01

Design & Consultation

Plan It Right From the Start

  • Drawing & Requirement Review
  • Measurement Guidance
  • Product Selection
  • Budget Planning
  • Shop Drawings
  • Sample Confirmation

HOW WE SUPPORT
YOUR PROJECT

Technical support comes with every order. On-site help depends on the project.

  • ON EVERY ORDER / Manuals,
    Drawings and Video Guidance

    Every order ships with installation manuals, technical drawings and video walkthroughs for each system. Reach our engineers on WhatsApp, email or video call 5days. We reply within 24 hours.

  • IN SOUTHEAST ASIA / Local
    Installation Partners

    In the Philippines, Malaysia, Singapore and Indonesia we work with local installation partners who handle fitting on site.

  • FOR QUALIFYING PROJECTS / Our
    Team On Your Site

    On larger contracts we send EMD technicians to measure on site, brief your installers and supervise the fitting.

Whether we can send a technician depends on where the project is, how large it is and the order value.
Tell us about the project and we will confirm.

Compliance & Documentation

The test reports and performance data your permit submission needs.

NFRC – National Fenestration Rating Council

United States /
NFRC and ENERGY STAR

We offer NFRC-certified product options. The ratings give you the U-Factor, SHGC and VT figures used for ENERGY STAR evaluation and energy-code paperwork, and anyone can check them in the NFRC Certified Products Directory.

CSA

Canada / NAFS
and CSA A440

We provide testing support against NAFS and the CSA A440 series. Final approval always rests with the authority having jurisdiction in your area.

With Every Order

Certification documents, performance data, technical files, shop drawings and full customs paperwork.

What applies depends on your configuration and your local code. Send us the specification and we will tell you which documents we can supply.

Warranty & After-Sales

What is covered, and what happens if something arrives damaged.

What is covered

Manufacturing defects on profiles and hardware are covered for 5 years. Spare hardware and glass units can be reordered at any point during the warranty period.

If something arrives wrong

  1. 1Report. Send photos and your order number by WhatsApp or email.
  2. 2Assess. We confirm the cause within 7 days.
  3. 3Resolve.

Projects We’ve Delivered

Where our windows and doors are installed, and which systems we used.

Southeast Asia

Bangkok Villa, Thailand

Bangkok Villa (Thailand)

[ 1000M² ] · [ TY 120 ]

Hua Hin Villa, Thailand

Hua Hin Villa (Thailand)

[ 600M² ] · [ TY 120 ]

Koh Samui Villas, Thailand

Koh Samui Villas ×2 (Thailand)

[ 870M² ] · [ TY 120 ]

Jakarta Office, Indonesia

Jakarta Office (Indonesia)

[ 1500M² ]

West Karawang Hospital, Indonesia

West Karawang Hospital (Indonesia)

[ 6000M² ] · [ 70/90 ]

Malaysia Villa Development

Malaysia Villa Development

[ 8000M² ] · [ PRO110 ]

North America

California Villa

California Villa

[ 2000M² ] · [ PRO110 ]

New York Villa

New York Villa

[ 700M² ] · [ TY 150 ]

Florida Villa

Florida Villa

[ 1500M² ] · [ TY 150 ]

Texas Villa

Texas Villa

[ 1200M² ] · [ MT 150 ]

Toronto Villa

Toronto Villa

[ 950M² ] · [ TY 120 ]

Vancouver Villa

Vancouver Villa

[ 2000M² ] · [ TY 120 ]

FAQ

Answers To Some Questions

Q

Do your windows meet U.S. and Canadian building codes?

A

It depends on the configuration and on your local code. We supply NFRC-certified options and provide the performance documentation and technical files you need for permit submission.

Q

What is your lead time?

A

For North America, [15-30 days] after we receive your deposit and you approve the shop drawings. For Southeast Asia, [15-20 days] after order confirmation.

Q

Can I get samples before ordering?

A

Yes. We send physical samples before production starts.

Q

How do you ship?

A

Direct to your port, warehouse or project site, with full customs paperwork. We can also split a large order into phased shipments.

Q

Do you provide installation?

A

Installation manuals, technical drawings and video guidance come with every order. We have installation partners in the Philippines, Malaysia, Singapore and Indonesia, and we can send our own technicians to larger projects elsewhere.

Q

What does the warranty cover?

A

Manufacturing defects on profiles and hardware, for 5 years.

Send your project brief

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Drawings and pricing within 24 hours. Custom sizes are standard, not an extra.

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